Encrypted data storage
Personal and financial data stored by yesph is encrypted at rest using current industry-standard protocols, reducing the risk of unauthorised access to member records.
Data Privacy & Security
yesph Privacy Policy – How We Protect Your Personal Data
At yesph, your personal information is handled with care. This page explains exactly what data we collect, why we need it, and how it is kept safe — in plain language any Filipino player can follow.
Your privacy matters to yesph
Sharing personal information online requires trust, and yesph takes that responsibility seriously. The platform is designed for Filipino adults who deserve to know exactly how their details are used — not buried under legal jargon but written out clearly so you can make an informed decision before registering.
This Privacy Policy covers every piece of information yesph may collect from you: from the moment you visit the website, through account registration and identity verification, all the way to ongoing transactions and customer support interactions. It also explains your rights as a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
By using yesph — whether you are browsing as a guest or logged in as a registered member — you acknowledge that you have read and understood this policy. If you do not agree, please do not use the platform. If you have questions at any point, the support team is available to clarify anything that is unclear.
Last updated: This Privacy Policy was reviewed and updated to reflect current yesph platform features and applicable Philippine data privacy requirements.
What's in this policy
- What Personal Data We Collect
- How We Collect Your Data
- Why We Use Your Data
- Legal Basis for Processing
- Who We Share Your Data With
- How Long We Keep Your Data
- How We Protect Your Data
- Cookies and Tracking
- Your Rights as a Data Subject
- Children and Minors
- Updates to This Policy
- Contact the yesph Privacy Team
yesph collects only the data necessary to deliver a safe, localised gaming experience for every Filipino member.
1 What Personal Data We Collect
yesph collects only the data that is reasonably necessary to operate the platform, verify members, process payments, and meet regulatory requirements. The categories of personal data we may hold include:
- Identity data: Full legal name, date of birth, nationality, and government-issued ID details used for Know Your Customer (KYC) verification.
- Contact data: Email address, mobile number, and residential address in the Philippines.
- Account data: Username, encrypted password, security question responses, and account preferences.
- Financial data: GCash account reference, Maya wallet, bank account or card details linked to your yesph account for deposits and withdrawals. Full card numbers are never stored on yesph servers.
- Transaction data: Records of all deposits, withdrawals, wagers, bonus claims, and account adjustments.
- Technical data: IP address, device identifiers, browser type and version, operating system, and session logs collected automatically when you access yesph.
- Usage data: Pages visited, products accessed, duration of sessions, and in-game activity.
- Communication data: Records of support interactions, email correspondence, and any feedback submitted to yesph.
2 How We Collect Your Data
yesph collects personal data through three main channels:
- Directly from you: When you register, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
- Automatically: Through cookies, server logs, and similar tracking technologies when you browse the yesph website or use the platform.
- Third parties: From identity verification services, payment providers, and fraud-prevention partners where necessary to comply with regulatory requirements.
3 Why We Use Your Data
yesph uses your personal data for specific, legitimate purposes. We do not sell or rent member data to marketing companies. The main reasons we process your information are:
| Purpose | Type of data used |
|---|---|
| Creating and managing your yesph account | Identity, contact, account data |
| Verifying your identity and age (KYC) | Identity, contact, financial data |
| Processing deposits, withdrawals, and transactions | Financial, transaction data |
| Delivering and improving yesph products and features | Usage, technical, account data |
| Sending account notifications and support responses | Contact, communication data |
| Detecting and preventing fraud, money laundering, and abuse | Identity, financial, technical, transaction data |
| Enforcing responsible gaming limits and self-exclusion | Account, usage, transaction data |
| Meeting legal and regulatory obligations | Identity, financial, transaction data |
Six ways yesph protects your privacy
These are the practical measures built into the yesph platform to keep your personal information safe every day.
Secure data transmission
All data passed between your device and the yesph platform travels over an encrypted connection. Look for the padlock in your browser — it is always there on yesph.
Limited internal access
Only authorised yesph staff whose roles require it can access member personal data. Access controls and audit logs are in place to prevent unnecessary or unauthorised internal use.
No full card number storage
yesph never stores complete payment card numbers on its own servers. Card processing is handled by compliant payment partners, keeping sensitive financial credentials away from the platform.
No data selling or renting
yesph does not sell, rent, or trade your personal information to third-party marketers. Data is shared only with partners directly involved in operating the platform or meeting legal obligations.
Philippine DPA compliance
The yesph Privacy Policy is aligned with the Data Privacy Act of 2012 (RA 10173) of the Philippines, giving every Filipino member clearly defined rights over their own data.
4 Legal Basis for Processing
Under the Data Privacy Act of 2012, yesph processes your personal information on the following bases:
- Contractual necessity: Processing required to fulfil the yesph member agreement — including account creation, payments, and game access.
- Legal obligation: Processing required to comply with anti-money laundering rules, KYC requirements, and regulatory reporting obligations applicable to the Philippine gaming industry.
- Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
- Consent: Where yesph relies on consent for a specific processing activity, such as optional marketing communications, you may withdraw that consent at any time by contacting support.
5 Who We Share Your Data With
yesph shares personal data only where necessary and only with parties bound by appropriate confidentiality and data protection obligations. Categories of recipients include:
- Payment providers: GCash, Maya, GrabPay, Coins.ph, banks, and card processors who handle transactions on behalf of yesph members.
- Identity verification partners: Services used to perform KYC checks and document authentication as required by regulation.
- Fraud prevention and security providers: Third-party tools that help yesph detect suspicious activity and protect members.
- IT and infrastructure providers: Cloud hosting, database, and platform support services operating under strict data processing agreements.
- Regulatory and law enforcement authorities: Where yesph is legally required to disclose information in response to a valid order or regulatory request.
yesph does not share personal data with advertisers, data brokers, or unrelated third parties for commercial purposes.
yesph shares your data only with trusted partners essential to running the platform safely and legally.
6 How Long We Keep Your Data
yesph retains personal data only for as long as necessary to fulfil the purpose it was collected for or to comply with legal obligations. General retention guidelines are as follows:
- Active accounts: Data is retained for the duration of the membership and for a reasonable period after account closure to allow for dispute resolution.
- Transaction records: Financial transaction records may be retained for up to five years or longer where required by anti-money laundering or tax regulations.
- KYC documents: Identity verification records are retained as required by applicable Philippine regulatory standards.
- Technical logs: Server and session logs are retained for a limited period for security monitoring purposes.
When data is no longer needed and no legal obligation requires its retention, yesph will securely delete or anonymise it.
7 How We Protect Your Data
yesph implements a range of technical and organisational measures designed to protect member data from unauthorised access, disclosure, alteration, or destruction. These include:
- Encryption of personal and financial data in transit and at rest.
- Role-based access controls limiting data access to authorised personnel only.
- Regular security assessments and monitoring of platform infrastructure.
- Two-factor authentication options available to all registered members.
- Third-party partner agreements requiring equivalent data protection standards.
In the event of a personal data breach that poses a risk to members, yesph will notify affected individuals and the National Privacy Commission of the Philippines in accordance with applicable requirements. Members are encouraged to use a strong, unique password for their yesph account and to update it regularly.
Knowing your rights under the yesph Privacy Policy gives you control over your own information.
8 Cookies and Tracking
yesph uses cookies and similar technologies to provide a functional, personalised experience on the platform. Cookies are small text files stored on your device by your browser.
- Essential cookies: Required for the platform to function — managing your login session, remembering preferences, and maintaining security.
- Analytics cookies: Help yesph understand how members use the platform so the team can improve navigation, game load times, and feature placement.
- Fraud-prevention cookies: Help detect unusual access patterns and protect member accounts from unauthorised use.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some yesph features from working correctly. yesph does not use third-party advertising cookies or share browsing data with marketing networks.
9 Your Rights as a Data Subject
As a Filipino member of yesph, the Data Privacy Act of 2012 gives you the following rights with respect to your personal information:
Right to be informed
You have the right to know how yesph collects and uses your personal data, which this policy addresses.
Right to access
You may request a copy of the personal data yesph holds about you at any time.
Right to correct
You may ask yesph to update inaccurate or incomplete personal data held on your account.
Right to erasure
You may request deletion of personal data no longer necessary for its original purpose, subject to legal retention requirements.
Right to object
You may object to processing of your data based on legitimate interests, including for direct marketing communications.
Right to data portability
You may request a structured, commonly used copy of the data you provided to yesph for your own use.
To exercise any of these rights, contact the yesph privacy team at support@yesph.best. Requests will be addressed within the timeframe required by applicable law. In some cases, we may need to verify your identity before processing a request.
10 Children and Minors
yesph is strictly for eligible adults. The platform is not intended for, and does not knowingly collect data from, individuals below the minimum legal gaming age. If yesph discovers that personal data has been collected from a minor, the information will be deleted promptly. Parents or guardians who believe a minor has accessed the platform should contact support immediately.
11 Updates to This Policy
yesph may update this Privacy Policy from time to time to reflect platform changes, new regulations, or updated data practices. When a significant change is made, registered members will be informed through a notification in their account or via email. The revised policy will clearly display its effective date. Continued use of yesph after a policy update constitutes acceptance of the revised terms.
12 Contact the yesph Privacy Team
If you have any questions about this Privacy Policy, how yesph handles your data, or if you wish to exercise a data subject right, please get in touch:
- Email: support@yesph.best
- Platform: Use the in-account support chat
If you believe your data privacy rights have been violated and the matter is not resolved by yesph, you have the right to file a complaint with the National Privacy Commission of the Philippines.
Play on a platform that respects your privacy
yesph is built for Filipino players who value transparency. Now that you know how your data is protected, you are ready to create your account and enjoy fair, local gaming with confidence.